Shipping Policy

At Pro-Master Fit, we’re committed to delivering your fitness gear as quickly and reliably as possible. We ship worldwide, with a focus on fast, dependable service for customers in the United States, Canada, and Europe.

Where We Ship

We ship to most countries globally, including:

• 🇺🇸 United States

• 🇨🇦 Canada

• 🇪🇺 Europe (EU countries and select surrounding regions)

If your location isn’t available at checkout, contact us at support@promasterfit.com for assistance.

Order Processing Time

All orders are processed within 2 to 5 business days (excluding weekends and holidays). Once your order has shipped, you’ll receive a tracking link via email.

Estimated Delivery Times

📌 Please note: These are estimated delivery windows. Actual times may vary due to regional delays, customs clearance, or high-demand periods.

Shipping Fees

Shipping costs are calculated at checkout based on your location and order weight. Occasionally, we offer free or discounted shipping promotions  be sure to subscribe to our newsletter to stay updated.

Customs, Duties & Taxes

International customers (especially in Canada and the EU) may be responsible for applicable customs duties or VAT. These are not included in your checkout total and are determined by your local customs office.

Tracking Information

Once your order has shipped, you will receive an email with your tracking number. Please allow up to 5 business days for tracking updates to appear.

Undeliverable or Returned Packages

Please double-check your shipping address before placing your order. We are not responsible for:

• Delays or losses due to incorrect addresses

• Unclaimed packages or refused deliveries

Returned items may be subject to restocking fees and non-refundable shipping costs.

Questions?

If you have questions about your order or shipping times, please contact our customer service team:

support@promasterfit.com